BOOK NOW

LASH'D. BY SARA

Policies
& Client Info

Everything you need to know before, during and after your LASH'D. appointment.

01

THE IMPORTANT BITS

Booking
Policies

Please take a moment to read the booking policies before securing your appointment.

01

Booking

All appointments are by booking only. Walk-ins are not accepted.

03

Payment

The remaining balance is due on the day of your appointment.

Cash and bank transfer are accepted. If paying in cash, please bring the exact amount.

Payment must be made before leaving your appointment. Payment at a later date is not accepted.

04

Late Policy

10 MIN

If you're running late, please message me.

15+ MIN

Your appointment may need to be shortened or rescheduled.

20+ MIN

Your appointment will be cancelled and considered a no-show. Your deposit will not be refunded.

05

Cancellation

At least 24 hours' notice is required to cancel or reschedule your appointment.

Deposits are non-refundable.

06

Guests

Please attend your appointment alone unless agreed beforehand.

07

Location

LASH'D. is based in Manchester, M8.

The exact address will be sent the day before your appointment once your booking is confirmed and your deposit has been received.

PLEASE NOTE

Appointments cannot be held without a deposit and payment plans are not offered.

A LITTLE PREP GOES A LONG WAY

Before Your
Appointment

Arriving prepared helps us make the most of your appointment and achieve the best possible result.

01

Clean Face

Please arrive with a clean face and no makeup or skincare around the eyes.

02

No Mascara

Please avoid mascara on the day of your appointment.

03

No Lash Curlers

Avoid using lash curlers before your appointment.

04

No Oily Products

Avoid oily skincare and products around the eye area.

05

Contact Lenses

Please remove contact lenses before your appointment.

06

No Strip Lash Glue

Please arrive without strip lashes or residual strip lash glue.

07

Be On Time

Arrive on time so we can enjoy your full appointment together.

KEEP YOUR LASHES HAPPY

Lash
Aftercare

A little care goes a long way in keeping your lashes looking beautiful.

01

Keep Them Clean

Gently cleanse your lashes daily with a lash shampoo or gentle cleanser to remove oil, dirt and makeup build-up.

02

Avoid Oil-Based Products

Avoid oily skincare, makeup removers and mascara around the eyes as these can weaken the adhesive bond.

03

Brush Daily

Use a clean spoolie to gently brush your lashes daily and keep them neat and in place.

04

Sleep Smart

Try to sleep on your back or side and avoid sleeping directly on your face to help prevent lash damage.

05

Avoid Water & Steam

Avoid water, steam, saunas and heavy sweating for the first 24 hours after your appointment.

06

Book Regular Infills

Infills every 2–3 weeks help maintain a full, fresh and flawless set.

07

Be Gentle

Avoid rubbing, picking or pulling your lashes. Be gentle when cleansing around the eyes.

WHY INFILLS MATTER

Don't leave your extensions longer than 3 weeks.

RETENTION DROPS LASHES CAN TWIST EXTRA WEIGHT ON NATURAL LASHES SETS BECOME HARDER TO MAINTAIN

GOOD TO KNOW

Frequently Asked
Questions

01 How long do lash extensions last? +

With proper care, lash extensions last around 2–3 weeks. Regular infills will keep them looking full and fresh.

02 Will extensions damage my natural lashes? +

No — when applied correctly and cared for properly, extensions should not damage your natural lashes.

03 Can I shower with lash extensions? +

Yes. Please avoid water, steam and heavy sweating for the first 24 hours following your appointment.

04 Can I wear mascara with lash extensions? +

Mascara is not recommended as it can weaken the adhesive bond and cause product build-up.

05 How often should I get infills? +

Every 2–3 weeks is ideal to maintain a full and fresh set.

06 Can I swim with lash extensions? +

Yes, but please wait 24 hours after your appointment before swimming.

07 Can I cry with lash extensions? +

Yes. Lash extensions are waterproof once the initial 24-hour aftercare period has passed.

08 Can I wear eyeliner? +

Yes. Avoid the waterline and oil-based products around your lash extensions.

READY WHEN YOU ARE

Ready for your
appointment?

Browse the treatments and find the one that's right for you.

VIEW TREATMENTS →